Submit Feedback

Love something? Hate something? Do you want to tell us what you think of Yosemite Family Store? You can do that here by using the form below. If you want to submit a new product or service, please use the new product submission form instead.

If you have questions or concerns about one of your purchases, please contact the store you bought it from directly because we have no control over billing, delivery, or returns. However if you just want to say if you loved it or hated it, then this is the right page for you to submit your feedback to us.

If you include your name, state, age, and product you bought (it helps to say which section you bought it from), we'll put your feedback on our site. To submit feedback, please email feedback@futuristicfamily.com

If we get negative feedback, we'll file it and wait to see if that was just a lemon product (in which case, call the store and get an exchange!) or if it's really just a bad product. If it's a bad product and we get more than a couple complaints, we'll remove it from our store. If it's defective, you'll be taken care of if you call the store directly because most of our featured stores have excellent return policies.

Unfortunately we can't respond personally because our system is automated. We get a mountain of emails every day and we're trying to keep our staff small so more money can donated to our charities. Rest assured that every piece of feedback is processed and filed proper ly and that our product selection and rotation is based on this feedback database.